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review rating

Our experience with The Appliance Center was a very pleasant one. I ordered a kitchen package from them. For a remodel. The remodel ran over by several months. So they kept and stored my appliances. I was given an instal date by contractor's staff. Per usual (things happen) there was a glitch. The appliances were on their way. When we informed TAC. They put the appliances back in storage. We finally got things squared away. Appliances arrived, installed. Oh and we purchased laundry appliances also. Very happy with all. Sales, service, aftercare. All professional.

Yelp Icon Selina W. 8/15/2024

We appreciate your business!
- Mark

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review rating

The Appliance Center in Panama City has gone above and beyond from the initial order and prompt service, to the assistance with a rebate issue I was having. Bob who sold me the appliances really knows his stuff, and was very communicative. Doris in accounting is extremely professional and gets back to me so quickly. I've enjoyed this experience working with true pros, who care. Definitely recommend them.

Google Icon Dee Dee Trosclair 7/11/2024

Look what Dee Dee Trosclair had to say about us!
- Wes

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I was so impressed by the service of this establishment. I called about our microwave issue at our rental property on a Monday afternoon and had a new one installed by Wednesday am just time for the renters to arrive . Thanks so much for your prompt service !!!!!

Google Icon Shilpa Reddy 5/16/2024

We appreciate you!
- Wes

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We were on the hunt for a new dishwasher. We shopped local and online. Our last stop was the Appliance Center. We had specific requirements and had seen similar units elsewhere. The appliance center had it in stock. No one else did. It cost $7 more than the big box store. Very satisfied. The sales staff are great, especially Doris. She was very friendly and generous with her time, but everyone was great. I will be buying my next fridge from them.

Yelp Icon Scott W. 3/16/2024

Thank you Scott W.!
- Mark

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Super friendly and very careful when delivered fridge not to hit any walls or door facings. Will definitely buy from them again!

Google Icon Cindy Fant 2/22/2024

We appreciate you!
- Mark

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I had finally bought us a new dishwasher, in a Black Friday sale from a big box store. Over the month, they lost my order, brought a broken machine and misplaced the return order. Said they'd have a new one in 2-3 more weeks. I canceled the whole mess. On a hunch, I called Appliance Center in downtown PC at 3:00 Friday afternoon, of New Years weekend. The voicemail said they'd be open Tuesday so I left a message. Imagine my shock when Bob Hurst, the owner, called me Saturday morning! I told him exactly what I wanted and he said he thought they had it in stock. But he was at home, so he called his son and asked him to run by the store. Bob called me back later that afternoon and said they could install it Tuesday; and it was done as promised ... for $100 less than the big box. That's what I call customer service.

Yelp Icon Don G. 1/5/2024

We appreciate your business!
- Mark

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review rating

I had finally bought us a new dishwasher, in a Black Friday sale from a big box store. Over the month, they lost my order, brought a broken machine and misplaced the return order. Said they'd have a new one in 2-3 more weeks. I canceled the whole mess. On a hunch, I called Appliance Center in downtown PC at 3:00 Friday afternoon, of New Years weekend. The voicemail said they'd be open Tuesday so I left a message. Imagine my shock when Bob Hurst, the owner, called me Saturday morning! I told him exactly what I wanted and he said he thought they had it in stock. But he was at home, so he called his son and asked him to run by the store. Bob called me back later that afternoon and said they could install it Tuesday; and it was done as promised ... for $100 less than the big box. That's what I call customer service.

Yelp Icon Don G. 1/4/2024

Thanks for sharing your experience!
- Wes

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Home Depot dropped the ball on our washer and dryer but I ordered one from appliance center in a panic and they delivered the same day and saved a week rental on our condo

Google Icon John Freemon 10/13/2023

Thank you for your business.
- Wes

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Excellent prices! Their delivery people are absolutely fabulous! They made a point to close the door right behind themselves. They were very clean and friendly!

Google Icon m s 9/28/2023

Thanks for sharing your experience!
- Doris

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When they didn't have what I needed they helped me find it online. These folks are awesome.

Google Icon J N 9/23/2023

We try our hardest to be good people here. Thank you for the review.
- Doris

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From sale to delivery as always my experience with our local Appliance Center is great. Ty and couldnt remember other young man delivered our new refrigerator. Professional, nice, and so careful. Such a better experience than delivery through a box store. Always support our smaller local business. Very pleased.

Google Icon Lynn Hand 8/19/2023

Thanks! We hope to see you again soon!
- Doris

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I called the The Appliance Center needing a new refrigerator ASAP. I spoke with Bob, who was very helpful in determining what I needed and scheduling delivery the same day. William delivered the fridge that evening and was very good about communicating with me before and after installation. All was very efficient and professional. I will definitely use them again. Highly recommend!

Yelp Icon Emily H. 5/24/2023

Thank you for choosing to shop with us.
- Doris

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Very helpful staff. They had exactly what we were looking for! I highly recommend!

Google Icon beckie childs 3/2/2023

We appreciate you!
- Doris

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The best, if good old-fashioned customer service is important to you. I dealt with Bob, he took an honest personal interest in my situation, and they fixed me up with courteous professionalism. Hunter and Trey did an excellent job with the delivery, even asked for a broom to sweep out my kitchen. Good people, good products, fair prices. I am a very satisfied customer , and will never look anywhere else for appliances or service. Thank you so much.

Google Icon Ed Billeaud 2/14/2023

We appreciate you!
- Doris

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Great customer service

Google Icon Kyle Shipp 5/13/2019

Thanks for sharing your experience!

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Had a great experience with Doris choosing kitchen appliances after Hurricane Michael. She was professional and knowledgeable and freely gave her honest opinion. She shared important information that I would have never thought of if I was shopping alone.

Facebook Icon Marcia Fastabend Pell 1/11/2019

Thanks for sharing your experience!

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Super knowledgeable and helpful!

Google Icon Danielle H 12/1/2018

Another great review!

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Very friendly family owned business. I've used them for two different homes, full kitchen package and washer and dryer. Never was pressured to up sell. I...

Yelp Icon Gordon F. 10/8/2018

We appreciate your business!

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Already a The Appliance Center customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with The Appliance Center.

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